Privacy Policy

Lighter Creative (hereinafter referred to as "we" or "the company") respects your privacy and is committed to protecting your personal information. By accessing and using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Such as your name, address, email address, phone number, etc.
  • Payment Information: Such as credit card numbers, payment account information, etc.
  • Usage Information: Including how you access and use our services, browsing history, order history, IP address, etc.
  • Device Information: Including your device type, operating system, browser type, etc.

2. How We Use Your Information

The information we collect is used primarily for the following purposes:

  • Order Processing: To process your orders, payments, and shipments.
  • Customer Service: To provide customer support, answer your inquiries, or resolve issues.
  • Marketing Communications: To send you information about products, services, promotions, and events (if you consent to receiving such communications).
  • Enhancing Experience: To help us improve our products, services, website features, and overall customer experience.
  • Legal Compliance: To ensure we meet applicable legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: To complete services related to your orders (e.g., payment processing, shipping), we may share information with partners (such as payment processors, courier services).
  • Legal Requirements: If required by applicable law, legal process, or governmental authorities, or to protect our legal rights, we may disclose your personal information.
  • Business Transfer: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.

4. Sharing with the Shopify Platform

We use the Shopify e-commerce platform to operate our online store. By using our services, you agree to share certain personal data with Shopify to facilitate order processing and payment.

Shopify collects, stores, and processes your personal information (including your name, address, payment information, order history, etc.) and manages this data according to its privacy policy. You can review Shopify's Privacy Policy to understand how they collect, use, and protect your data: Shopify Privacy Policy.

5. Shopify Payment Processing

If you choose to complete a transaction via Shopify Payments or another payment platform, your payment information will be processed by the respective payment service provider. We do not store your payment information directly; all payment details are processed by third-party payment processors. You can review Shopify Payments' Privacy Policy here: Shopify Payments Privacy Policy.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information, including encryption technology, firewalls, and access controls. However, please note that while we take necessary security measures, we cannot guarantee 100% security for data transmission or storage over the internet.

7. Your Privacy Rights

In accordance with applicable laws, you have the following rights:

  • Access: You have the right to access the personal information we hold about you.
  • Correction and Updates: You can request that we update or correct any inaccurate or incomplete information we have about you.
  • Deletion: In accordance with applicable laws, you can request that we delete your personal information.
  • Communication Control: You can unsubscribe from our marketing emails or communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.

8. Children's Privacy

Our website and services are not directed at children under the age of 16. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information as quickly as possible.

9. Updates to the Privacy Policy

We may periodically update this Privacy Policy. Each time we update it, we will post the new date on our website and inform you of any changes. If there are significant changes to the Privacy Policy, we will notify you via email or by posting a prominent notice on our website.

10. Third-Party Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies when you visit third-party websites.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Email: sebastian@lighter-creative.com